Privacy policy

Privacy Policy

Last Updated: September 10, 2026

Hangit operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a complete shopping experience. These are referred to in this Privacy Policy as the "Services."

The Hangit store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit or use our Services, make a purchase or other transaction through our store, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information may be collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to an individual.

Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Information, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information, including payment card information, payment details, transaction details, payment method, and payment confirmation information.

  • Account Information, including your username, password, preferences, and account settings, where account creation is available.

  • Transaction Information, including products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel.

  • Communications with Us, including information you provide when contacting customer support or submitting an inquiry.

  • Device Information, including information about your device, browser, network connection, IP address, and other technical identifiers.

  • Usage Information, including information about how and when you interact with our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, use our website, place an order, contact us, or otherwise provide us with your information.

  • Automatically through the Services, including information collected from your device when you use our website and through cookies and similar technologies.

  • From our service providers, including companies that assist us with store operations, payment processing, order fulfillment, technical services, and other business functions.

  • From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your personal information to:

  • Process orders.

  • Complete purchases.

  • Arrange shipping and delivery.

  • Process payments.

  • Handle returns, exchanges, and refunds.

  • Communicate with you regarding your order.

  • Manage your account, where applicable.

  • Improve the shopping experience.

  • Remember your preferences.

  • Provide product recommendations that may be relevant to your interests.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes where permitted.

We may also use information about your interactions with our store to show you advertisements or products that may be relevant to your interests.

Security and Fraud Prevention

We may use your information to help:

  • Protect our store and customers.

  • Verify accounts and orders.

  • Prevent fraudulent activity.

  • Detect illegal or suspicious activities.

  • Provide a safer payment and shopping experience.

If you create an account with us, you are responsible for keeping your login information secure.

Communicating With You

We may use your contact information to:

  • Respond to your inquiries.

  • Provide customer support.

  • Send updates regarding your order.

  • Communicate regarding shipping or delivery.

  • Process return, exchange, or refund requests.

  • Follow up regarding issues related to your order.

Legal Purposes

We may use your personal information where necessary to comply with applicable laws, respond to valid legal requests, or protect the rights of Hangit, our customers, or others.

How We Disclose Personal Information

We may share certain personal information with third parties where necessary to provide our Services, including:

  • Shopify, for operating and hosting our online store.

  • Payment service providers.

  • Delivery and shipping service providers.

  • Technical service providers.

  • Analytics and cloud storage providers.

  • Customer support and order fulfillment providers.

  • Marketing and advertising partners, where applicable.

  • Legal or governmental authorities where required by applicable law.

We only share personal information when necessary to provide our Services, where legally permitted, or where required by law.

Our Relationship With Shopify

The Hangit store is hosted and powered by Shopify.

Shopify collects and processes certain information related to your access to and use of our store in order to provide its services, operate the store, and improve the user experience.

Information you provide through our store may be transferred to Shopify or relevant Shopify service providers.

For more information about how Shopify processes personal information, please visit:

Shopify Consumer Privacy Policy

You may also visit:

Shopify Privacy Portal

Third-Party Websites and Links

Our store may contain links to websites, social media platforms, or online services operated by third parties.

Hangit's official social media accounts are:

When you visit or interact with a third-party website or platform, your information may be subject to that third party's privacy policy and terms.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend that you always make sure you are communicating with the official Hangit accounts listed above.

Children's Data

Our Services are not intended for use by children below the applicable legal age permitted under the laws of their country or jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the details provided at the end of this Privacy Policy to request that the information be reviewed or deleted where legally permitted.

Security and Retention of Your Information

We take reasonable measures to help protect the personal information that we collect and process.

However, no electronic communication system, online service, or security system can be guaranteed to be 100% secure.

We therefore recommend that you do not send highly sensitive or confidential information through unsecured communication channels.

The amount of time we retain your personal information depends on the reason it was collected.

We may retain information for as long as reasonably necessary to:

  • Manage your orders.

  • Provide our Services.

  • Manage your account.

  • Process returns or refunds.

  • Resolve disputes.

  • Prevent fraud.

  • Comply with legal obligations.

  • Protect our legal rights.

Your Rights and Choices

Depending on where you live and the applicable laws, you may have certain rights regarding your personal information, including:

Right to Access

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request the deletion of certain personal information we maintain about you, subject to applicable law.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

In certain circumstances, you may have the right to request a copy of your personal information or request that it be transferred to another party.

Managing Marketing Communications

If we send you promotional or marketing communications, you may have the option to unsubscribe from them.

Even if you unsubscribe from marketing communications, we may still send you necessary non-promotional messages related to:

  • Your orders.

  • Your account.

  • Payments.

  • Shipping and delivery.

  • Returns and refunds.

  • Customer support.

  • Security.

You may contact us using the information provided below to exercise any applicable rights.

Complaints

If you have a complaint or concern regarding how we use or process your personal information, please contact us directly.

We will review your request and respond according to the nature of the issue.

Depending on where you live, you may also have the right to contact your local data protection or regulatory authority.

International Data Transfers

Some of your personal information may be stored, processed, or transferred to countries outside the country where you live.

This may occur because we use international services such as Shopify, payment providers, cloud services, analytics providers, or other service providers.

Where required by applicable law, appropriate safeguards will be used to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our Services.

  • Our business practices.

  • The way our store operates.

  • Technologies we use.

  • Legal or regulatory requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or if you would like to exercise any privacy rights available to you, you may contact us through:

Hangit

Phone: 0780585944

Email: hangitculture@gmail.com

Instagram:
@hang.culture

TikTok:
@hang.cultur

Facebook:
Hang it

You may also send us a Direct Message (DM) through one of our official social media accounts.

We will review your inquiry and respond appropriately based on the nature of your request.